Our blends | Solve, Prevent, Protect and Assure | Newblend
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Our blends

Choose the right blend for your organisation

Our blends Solve, Prevent, Protect and Assure keep your IT simply working, from laptop to backup, from security to support. Think of them as flavours you combine into the mix that fits you.

In short
  • Four blends: Solve, Prevent, Protect and Assure.
  • Taken separately or combined into one package.
  • No two organisations are alike, so no two blends are.
  • Every quote is made to measure.
What we offer

Four blends

Most organisations start with Prevent and add Protect once more is at stake. Solve stands alone; Assure sits on top.

Blend 1

Solve

Flexible help when you need support fast

Sometimes you just need someone to fix it. Ad-hoc support for IT questions, help buying and installing equipment, and practical solutions that work.

  • Support per ticket
  • Advice on buying equipment
  • Installation and configuration
  • Prepaid hours for frequent use
Blend 2

Prevent

Proactive workplace management for a stable, secure IT environment

The best IT problems are the ones you never run into. We take the technical hassle off your hands: continuous monitoring, automatic updates, files backed up daily.

  • Monitoring and patch management
  • Daily backup
  • Antivirus on every workplace
  • Licence management and hardware advice
Blend 3

Protect

Advanced security that actively finds and stops threats

Cybercriminals increasingly target small companies. Professional security that used to be within reach of large organisations only.

  • Identity protection
  • Endpoint security
  • 24/7 threat monitoring
  • Detection before damage is done
Blend 4

Assure

Certainty through fixed response times, priority and clear agreements

Clear agreements on what you may expect from us. Every customer gets support during office hours with a response within four hours. Those who want more control go a step further.

  • Faster response times
  • Priority levels per ticket
  • Agreed resolution times
  • Extended availability
How to choose

Combining into your mix

No two organisations are alike. An eight-person agency working mostly in Microsoft 365 needs a different blend from a manufacturer with machines on the network. We look at what is there first, then at what is needed.

Start with the basics

Prevent lays the floor: management, updates, backup and antivirus. That removes most of the incidents you currently resolve yourself.

Extend where it counts

Protect is added once you handle sensitive data, have to meet NIS2 or ISO 27001, or have had a phishing attempt before.

Put agreements in writing

Assure sets how quickly we respond and resolve. Useful when downtime costs money directly, or when you have to account for it yourself.

Standalone works too

If you only need help occasionally, Solve is enough. Nothing is locked in and you can still extend later.

From one user

The blends scale from the first workplace. As you grow, the blend grows with you without a new setup.

Always a tailored quote

What you pay depends on the blend, the number of users and what is already in place. We work it out after the inventory, not before.

How we work

From inventory to a working blend

  1. 01
    Inventory

    We look at what is there: workplaces, licences, network, backup and what is going wrong now.

  2. 02
    Proposal

    A blend that fits your situation, with a tailored quote and a clear scope.

  3. 03
    Handover

    Management, monitoring and security are set up. You notice as little of it as possible during working hours.

  4. 04
    Management

    We keep it running, you have one point of contact. Adjusting is possible at any time.

Frequently asked questions

Which blend fits my organisation?

That depends on what is in place and what is going wrong. Most organisations start with Prevent. After an inventory we say which combination fits.

Can I combine blends?

Yes, that is what they are for. Prevent and Protect are often taken together, with Assure on top for the agreements.

What does it cost?

It differs per blend and per number of users. Every quote is made to measure, after the inventory.

From how many workplaces is this possible?

From one. The blends scale with you, even if you double in a year.

Can I switch blends later?

Yes. Extending or scaling back is possible in consultation, without redoing the setup.

What if I only need help occasionally?

Then you take Solve. Support per ticket, with no fixed monthly commitment.

Start with an inventory

We look first at what is there and what is going wrong. Then we put together the blend that fits, with a tailored quote.